1xbet contacts in Kenya: chat, email, phone
You can reach our team any time. This page shows all ways to contact us in Kenya: e-mail, live chat, phone, messengers, and our official social pages, including the 1xbet email address and on-site chat. We support English and Kiswahili, and you usually get a live chat reply in a few minutes and an e-mail reply within 24 hours.
Contact options in Kenya: the 1xbet contact number and email
You can contact us for account help, payments, game questions, partnerships, media, marketing, affiliates, corporate queries, legal details, or investor proposals. Use live chat, the support e-mail address, the contact number, messengers, or our official social pages.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live chat (on-site and in-app) | Log in, open Help > Live Chat on the page or app. Available 24/7. | Urgent account or payment issues, game disputes, verification steps, guidance on site features. |
| E-mail support | [email protected] | Non-urgent queries that need detail, attach documents, payment checks, account updates. |
| Phone | Go to Help > Contacts inside your account to see the current Kenya contact number. Tap Call Us. | Speak to an agent about account access, deposits or withdrawals, or complaint follow-up. |
| Open the WhatsApp link in Help > Support and send a message. | Quick questions about your account or platform use, payment status checks, basic guidance. | |
| Telegram | Use the Telegram link in Help > Support to start a chat. | Short questions, outage reports, or when live chat is busy. |
| X (Twitter) | Send a direct message to the verified profile linked in the site footer. | Report site issues, ask about service status, get updates. |
| Message the verified page linked in the footer. | General support questions, account guidance, follow-up on open tickets. | |
| Send a direct message to the verified profile linked in the footer. | Simple account questions and community updates. | |
| Contact form | Submit a ticket via Help > Contact Form in your account. | Formal complaints, compliance requests, or complex cases that need tracking. |
| Security concerns | Use the subject line “Security” when you e-mail support, or choose Security in the contact form. | Account takeover risk, suspicious activity, or verification problems. |
Note: Never share your password, PIN, or full card number in chat or any message.
Updated: